Privacy Policy of Puppers & Pals
1. Information We Collect
To fulfil your order, you must provide us with certain information (authorized by Etsy), such as your name, email address, postal address, payment information, and the specifics of the product that you’re ordering. You may choose to provide us with additional personal information if you contact us directly.

2. The Legal Bases We Rely On to Collect, Use, and Share Personal Information
Why we need your information and how we use it: we count on several legal bases to collect, use and share your information, including:
• As required to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support.
• When you have given your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
• If required to comply with a legal obligation, court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
• As necessary for the purposes of our legitimate interests if those legitimate interests are not overridden by your rights or interests, such as improving our services and complying with the Etsy Seller Policy and Terms of Use.

3. The Third Parties with Whom We Share Personal Information
The details of any personal information we share with third parties are as follows:
• Etsy. We share information with Etsy as needed to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage trustworthy third parties to perform functions and to provide services to our shop, like delivery companies. We share your personal information with these third parties, but only as necessary to perform these services.

4. The Length of Time We Keep Personal Information
Data Retention: We keep your personal information only for as long as necessary to provide you with our services, as detailed in our Privacy Policy. However, we may be required to keep this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for a 4-year period.

5. Transfers of Personal Information Outside Canada
We may store and process your information through third-party hosting services in the USA and elsewhere in the world. Consequently, we may transfer your personal information to a jurisdiction with differing data protection and government surveillance laws than your jurisdiction.

6. Your Rights
If you reside in some territories, including the EU, you have several rights regarding your personal information. We describe these rights below:
• Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Except in exceptional circumstances (like where we need to store data for legal reasons) we will generally delete your personal information upon your request.

7. How to Contact Us
For purposes of the EU data protection law, we, the team at Puppers & Pals, are the data controller of your personal information. If you have any questions or concerns, you may contact us at hellopuppersandpals@gmail.com.